A common first step to troubleshoot issues with websites is to clear the cache and/or cookies in your browser.
- Open Chrome.
- At the top-right, click More .
- Click Delete Browsing History.
- At the top select Advanced and set the time range to 'All time'.
- Make sure the boxes next to 'Cached images and files' and 'Cookies and other site data' are checked.
- Click Delete data.