A common first step to troubleshoot issues with websites is to clear the cache and/or cookies in your browser.


  1. Open Chrome.
  2. At the top-right, click More More.
  3. Click Delete Browsing History.
  4. At the top select Advanced and set the time range to 'All time'.
  5. Make sure the boxes next to 'Cached images and files' and 'Cookies and other site data' are checked. 
  6. Click Delete data.